Privacy Policy

Effective Date: May 9, 2025

This privacy notice from BEARHUG LABS, INC., operators of promanda, explains how and why we may collect, store, use, and share your information when you interact with our Services located at https://www.promanda.ai/ and all its subdomains. It's designed to inform you about your privacy rights and choices. If our privacy practices don't align with your expectations or you do not agree with the terms of our Privacy Policy, we advise against using our services. We utilize your personal data to enhance and deliver our Service. By engaging with our Service, you consent to our processing of your information as outlined in our Privacy Policy.

Introduction

At promanda, accessible from https://www.promanda.ai and all its subdomains, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of information that are collected and recorded by promanda and how we use it. We are committed to ensuring that your privacy is protected and emphasize our commitment to secure and trustworthy internet practices.

Definitions

You refers to the individual accessing our Service or the entity on behalf of which such individual is utilizing the Service.
Company (referred to as "we", "us", or "our" in this document) refers to BEARHUG LABS, INC., which does business under promanda.
Website refers to the website operated by the Company, accessible at https://www.promanda.ai.

Service(s) encompasses the Website and all related products and services linked to these legal terms.
Legal Terms are the terms and conditions outlined here and in our Terms & Conditions, including any updates or modifications.
Country refers to the United States.
Personal Data is any information that relates to an identified or identifiable individual.
Cookies are small files stored on your device (computer or mobile device) that enable us to remember your device's preferences and actions over time.
Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
Usage Data is data collected automatically, generated by the use of the Service or from the Service infrastructure itself.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to, email addresses, first name and last name, phone number, and Usage Data.
Usage Data: This is collected automatically when using the Service and may include details such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, our Service pages that you visit, time and date of your visit, time spent on those pages, and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You have the option to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Customer service information about you as a user of our Services.
Information about the Services that you use, how often you use them, and your responses to the offerings and advertisements presented or made available by us.
Transaction-related information (such as credit card or other preferred means of payment, billing information, credit card number, expiration date, billing address, and/or a history of purchases through our Services).

In some countries, including in the European Economic Area, some of this information may be considered “personal data” under applicable data protection laws.

Your information may be supplemented with additional information from other companies such as publicly available information, information about households, and other information that we may append or match to your information.

We may also receive or collect certain technical information when you use our Services. This may include your browser or operating system, your manner of connecting to the Internet and the name of your Internet service provider or wireless carrier; your Internet protocol (IP) address; information about referring websites or services (websites or services you used immediately prior to using our websites or other Services; exiting websites or services (immediately after using our website or other Services); and data relating to malfunctions or problems occurring when you use our Services. Additionally, we may collect information about other software on your device for the limited purpose of protecting your security or improving your online experience.

Cookie Usage

How We Use Cookies: We may use cookies, flash cookies, local shared objects, web beacons, pixels, single pixel GIFs, clear GIFs, and/or other technologies along with your information to enhance and personalize your experience and gather information that helps us optimize our Services. You can choose to accept or decline some cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, it is important to remember that many of our Services may not function properly if your cookies are disabled.

Disabling Cookies: You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

Account related cookies: If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
Login related cookies: We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

Third Party Cookies: In some cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

If you are still looking for more information, then you can email us at support@promanda.ai.

Use of Data

Promanda may use the collected data for various purposes:

To operate and improve our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve our Service
To detect, prevent, and address technical issues
For administration of your account
To create user profiles
To create de-identified analytical information.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to the United States and process it there.

Disclosure of Data

We do not rent or sell your personally identifiable information (such as name, address, telephone number and credit card information) to unaffiliated third parties for their marketing purposes. We may share your information with third parties to provide products and services you have requested, when we have your consent, or as described in this Privacy Policy.

We may share aggregated, non-personally identifiable information, publicly and with our partners like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our websites and/or other products or services.

Promanda may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of promanda
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Our Services let you share information with others. Remember that when you share information publicly, others besides us have access to it, and it may be indexable by search engines, or copied, forwarded, saved or archived by others.

Our offerings may include features or functionalities provided by third parties (“Third Party Vendors”), or may integrate or interact with third-party products and services (including, without limitation, via APIs, plug ins, links, frames, embedding, or other interactions) (“Third Party Services”). For example, without limitation, we may use a third party for ad serving, retargeting, remarketing and/or for analytics, in which case such third party may have access to your data, subject to its policies. In the process of providing such functionalities within our services, your browser or other tools or technology may send certain information to the Third Party Provider and/or Third Party Services. The use of these third-party-provided features or functionalities is subject to their own privacy policies.

General Disclosure Policy: We reserve the right to disclose your personal information as described below. We reserve the right to disclose Usage Data without restriction.

Affiliated Entities: We reserve the right to provide your personal information and Usage Data to any affiliated entities we may have, including our subsidiaries. Affiliated entities are entities that we control or that control us.

Successors: If we sell or otherwise transfer part or all of our business or assets to another organization, such as in the course of an acquisition, merger, bankruptcy or liquidation, we may transfer your personal information and Usage Data.

Legal Process, Enforcement and Security Notice: We reserve the right to disclose your personal information and Usage Data if we have a good-faith belief that access, use, preservation or disclosure of such information is reasonably necessary (i) to satisfy any applicable law, regulation, legal process or enforceable governmental request (such as for example, to comply with a subpoena or court order), (ii) to detect, prevent, and address fraud or other illegal activity and (iii) to investigate, respond to, or enforce violations of our rights or the security of our sites and services.

When We Participate in a Joint Venture with Marketing Partners: We may participate with another company or individual for purposes of jointly promoting our products, services, promotions or contests or their products, services, promotions or contests. We reserve the right to disclose your personal information to them for purposes of (i) compensation, transaction processing, fulfillment and support, and (ii) for purposes of offering you other products, services, promotions and contests. These joint venture marketing partners may also contact you about other products, services, promotions or contests.

We may also use your data in other ways described herein, and as otherwise permitted or required by applicable laws.

Data Retention

The Company will keep your Personal Data as long as necessary for the purposes outlined in our Privacy Policy, including to meet legal requirements, resolve disputes, and uphold our agreements. Usage Data, collected for analyzing and improving our service, is stored for a shorter duration unless a longer retention period is legally required or necessary for security and service enhancement.

Deletion of Your Personal Data

You have the authority to erase or seek help in erasing your Personal Data that we have gathered. The Service offers features for you to remove specific usage data about yourself. Additionally, you can reach out to us for help in accessing, correcting, or deleting any personal data you've shared. However, we might retain certain data as required by law or for legitimate business reasons.

Security of Data

The security of your data is important to us. While no internet transmission or electronic storage method is infallible, we employ commercially viable safeguards, including encryption and secure servers, to protect your Personal Data. Additionally, should there be a security breach, we commit to promptly informing affected users, providing them with relevant details and recommended actions to ensure their data's continued safety.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties may have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We will use commercially reasonable efforts to ensure that our Service Providers will be given access to your information only as is reasonably necessary to provide the services for which they are contracted.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@promanda.ai. If you believe your information is wrong, we strive to give you ways to update it quickly or to delete it unless we have to keep that information for legitimate business or legal purposes.